Privacy Policy

Who we are

This website is operated by Exe Home Charging (https://evhomechargingexeter.co.uk). For any privacy question, contact us at [ADD EMAIL] or +441392982077. Data controller details: [ADD REGISTERED CONTROLLER DETAILS].

What we collect

• Contact details you submit: name, email address, mobile number and postcode
• Enquiry details: vehicle, property, parking, charger preferences and timing
• Any photographs you choose to upload
• Anonymous usage analytics about how pages on this site are used

Why we use it

To respond to your enquiry, prepare a quotation, arrange an installation assessment and, where relevant, pass the necessary details to the appointed installation contractor so the work can be quoted and carried out. We do not sell your details, and we do not pass them to unrelated third parties.

Legal basis

We process enquiry information on the basis of your consent and our legitimate interest in responding to a request you have made. Where a contract follows, processing continues on the basis of performing that contract.

How long we keep it

Enquiry records are retained for [ADD RETENTION PERIOD], after which they are deleted. Records relating to completed installations are retained for as long as required for certification, warranty and legal purposes.

Your rights

You may request access to the information we hold about you, ask for it to be corrected or deleted, object to processing or withdraw consent at any time by contacting us. You also have the right to complain to the Information Commissioner’s Office.

Cookies and analytics

This site uses only the storage necessary for the website to function, together with basic anonymous analytics used to understand how pages are used. No advertising or cross-site tracking cookies are set.

Security

Enquiries and uploaded photographs are transmitted over an encrypted connection and stored on access-controlled systems. Enquiry data is never published on this website.

Last updated: [ADD DATE].